Conversations that convert
Manage WhatsApp, email and social media in one platform. Respond faster with AI, automate flows and keep your team synchronized.
FEATURES
A single inbox for all your support channels
Zelta Chat brings WhatsApp, social media, email, web chat, SMS and chatbots into one collaborative inbox powered by automation and AI. Your team works from the same place, with full customer context and tools to respond faster.
Unified inbox
All conversations in one central view, with filters, statuses and assignments.
Smart routing
Automatically route conversations to the right team or agent based on rules, skills or language.
Built-in AI: Zelta Agent
Automates repetitive replies and suggests the best answer to your agents.
Team collaboration
Assign conversations, add internal notes and coordinate support, sales and ops in one place.
UNIFIED INBOX
All your channels connected to a single inbox
Your customers reach out through the channels they prefer. With Zelta Chat, your team replies from a single dashboard.
Every message appears as one conversation thread, no matter which channel it came from.
Do you have availability for tomorrow?
WhatsAppInterested in the product, price?
InstagramBilling inquiry...
EmailThanks for the attention!
FacebookTestimonials
Real results with Zelta Chat
Frequently asked questions
What channels can I integrate with Zelta Chat?
Zelta Chat integrates with WhatsApp Business API, Instagram Direct, Facebook Messenger, Email, SMS, web chat, and custom chatbots, centralizing all conversations in a single unified inbox.
How long does it take to implement Zelta Chat?
Most of our clients are operational in less than 24 hours. We offer guided onboarding and help with WhatsApp Business API and other channel setup.
Can I use my current WhatsApp Business number?
Yes, you can migrate your existing WhatsApp Business number to the official API. We guide you through the entire migration process without losing your conversation history.
How does AI work in Zelta Chat?
Zelta Agent is trained on your knowledge base, products and policies to automate responses to FAQs 24/7. It also suggests replies to your human agents to speed up response time.
How many agents can use Zelta Chat at the same time?
There's no agent limit. You can have unlimited teams, each with their own queues, permissions and performance metrics.
Do you offer technical support and training?
Yes, we include technical support via chat and email, plus training sessions for your team. We also have complete documentation and video tutorials.
Centralize your conversations today
Start responding faster, from one place, with your entire team.